Introducing Subscriptions Management & More – July 2019

We’re so excited to announce the features we’ve worked on this month which will help you save time while using Taker. Here is what’s new:

Introducing Subscriptions Management

If your business model has food subscriptions where you prepare your customers meals everyday, then this add-on will be your thing. You can read more about it here.

Hiding the Category

If the category has no items or all items are disabled, then it’ll not be shown on the customer product listing page.

Customer Profile Info

We’ve added more info to collect about your customers like date of birth, gender. 

Request Online Payment Via SMS

If you’re creating the order from the admin panel, you can request the customer to pay online by checking the Online Payment box. Then the customer will receive an SMS containing a link to pay the amount online.

To configure that, go to Settings -> Waitlist Notifications

Exporting Reports

Now you can easily exports all of your reports to excel so you can make use of them more. To do that, go to any report and click on Export button. 

Foodics

We’ve done great improvements in the integration with Foodics to help make it smoother. Now you can fully sync your menu and branches in a matter of a click. Of course if you have changes later, you can re-sync easily. Also, you can revert if you think you want to remove the synced info, again, in a matter of a button.

Waitlist

As an admin, you can know who created the reservation, either a staff member or the your customer. Also, the sorting now happens from newest to oldest. 

Waitlist Notification

Now you can configure how you want to receive the waitlist notifications. You can choose which status to notify you. 

A New Update for Online Payment Report & More – June 2019

This month includes new features and improvements as follows:

Online Payment Report for Branches

In Branch Report, we’ve added how many orders paid online and how much money was that for each branch. 

Foodics – Order Cancelling 

Now restaurants can cancel the order right from Foodics which will change the order status on Taker.

Waitlist Improvements

We’ve done a few improvements in the waitlist add-on to help you manage it more easily. Those improvements are:

  • You can search for a reservation using any data from the customer, like a mobile number. 
  • Now restaurant staff can create a reservation for the customer right from his panel.
  • If the reservation is attended, you can’t cancel it anymore.
  • Now you can customize the messages sent to customers.

New Updates For Admin Panel – May 2019

We’ve come up with new features and improvements this month. The update is mostly on the admin panel as follows:

Reorganizing the Menu

The menu used to have items in the wrong places. Now every item in the menu is under the proper menu section with clear naming.

Admin Order Notifications

Now you can configure which notifications you want to see in the admin panel and which ones you don’t want to see. You can configure this from the settings

Editing Items’ Modifiers Improved

We’ve given you the ability to choose how you want your customers to choose from the modifiers of the items. Here is the following options we’ve added:

  • Single Choice: this means the customer can only choose one and it’s required. 
  • MultiChoice: this means the customer can choose more than one. 
  • Min and Max for multi-choice: if the minimum is 1, it means the customer has to at least choose one.

Minimum Quantity for Items

Now you can set the minimum quantity for the items which means customers can’t order less than the specified quantity. This might help if you are into the catering business. 

Ability to Sort Reports by Amount

If you quickly want to know who and what is selling more, just click on the sort button to sort in a descending or ascending order.

Customer Spending 

From the customers tab, you can know how much each customer has spent. 

Admin Sales Report

If your phone orders are entered into Taker by call center agents, this report tells you how much each agent has sold.

Customer Inquiries

With this feature, your customers can send their inquiries right through the app on which you can take proper actions.

Waitlist Add-on

We’ve developed the Waitlist management add-on to help restaurants that are always busy manage their waitlist through Taker easily. The customer can join the waitlist either through the website or app and you receive it on the admin panel to manage.

To activate it, go to Add-ons -> Waitlist and activate it