Introducing Subscriptions Management & More – July 2019

We’re so excited to announce the features we’ve worked on this month which will help you save time while using Taker. Here is what’s new:

Introducing Subscriptions Management

If your business model has food subscriptions where you prepare your customers meals everyday, then this add-on will be your thing. You can read more about it here.

Hiding the Category

If the category has no items or all items are disabled, then it’ll not be shown on the customer product listing page.

Customer Profile Info

We’ve added more info to collect about your customers like date of birth, gender. 

Request Online Payment Via SMS

If you’re creating the order from the admin panel, you can request the customer to pay online by checking the Online Payment box. Then the customer will receive an SMS containing a link to pay the amount online.

To configure that, go to Settings -> Waitlist Notifications

Exporting Reports

Now you can easily exports all of your reports to excel so you can make use of them more. To do that, go to any report and click on Export button. 

Foodics

We’ve done great improvements in the integration with Foodics to help make it smoother. Now you can fully sync your menu and branches in a matter of a click. Of course if you have changes later, you can re-sync easily. Also, you can revert if you think you want to remove the synced info, again, in a matter of a button.

Waitlist

As an admin, you can know who created the reservation, either a staff member or the your customer. Also, the sorting now happens from newest to oldest. 

Waitlist Notification

Now you can configure how you want to receive the waitlist notifications. You can choose which status to notify you. 

Why Restaurant Kiosks are Important?

The nature of restaurants is changing like never before and what is driving this change is technology. Of course, this is happening to keep up with the demanding customers who already have embraced technology in all ways. One aspect of it is self-service restaurant kiosks.

Here we talk about the top reasons why restaurant kiosk is spreading:

Improve Service Efficiency

If you have a busy restaurant, changes are you’re going to a long queue of customers waiting to order. No doubt, this can be very frustrated for hungry customers and very stressful for your staff. That certainly might lead customers to stop coming back to you which is bad.

Self-service kiosks help you avoid all of that because customers order on their own without need a cashier to take their orders.This will have a direct positive impact on revenue as restaurants can have more orders while maintaining a good customer experience. At the same time, this takes the pressure off your staff which makes them much more productive.

Increase Revenue

Visually presenting the menu in an appealing way revokes customers’ appetite. With a click away, they are motivated to add more items to the cart easily and simply. Moreover, restaurants can smartly show high margine items first in the kiosk menu which increases the likelihood that customers will buy them. Also, Taker kiosk equips restaurants with a configurable cross-selling functionality that shows up while customers’ are checking out. Here is Applebeebee’s kiosk report

Beside that, kiosks help increase throughput, which helps increase revenue. Also, it improves customer experience and ,in turns, loyalty which means more frequent visits.

Get Accurate Orders

In many places on earth, people may not speak the same language so they tend to use a common one that might be poorly spoken. With that, cashier or intercom agent might get the order wrong which badly frustrates the customer.

Restaurant kiosk with a visual menu in front of the customer, the margin of errors is greatly reduced. Which means, less frustration for customers, less pressure for staff and happy experience.

Cut Labor Costs

By freeing cashiers from consuming their times taking orders, restaurants’ managers can cut down staff members. Or, if restaurant kiosk leads to more customers and orders, they can be moved from front-of-house to kitchen and customer service. This means you don’t have to hire more staff.

To learn more about Taker Kiosk, contact us on the link below

If your restaurant is looking for an online ordering system

contact us now.